How to set up issue triage in Linear
Turn on triage in Linear team settings so issues from outside members land in a triage inbox where you review them before they join your workflow.
Quick answer
Open the team menu in the sidebar, choose Team settings, then select Triage under Workflows. Turn on the Enable triage for this team switch. Issues added by outside members now go to the triage inbox first. You can also turn on Require explicit prioritization so every issue gets a priority before it leaves triage.
Steps at a glance
- Open the team menu in the sidebar
- Choose Team settings
- Select Triage under Workflows
- Turn on Enable triage for this team
- Optionally require a priority before issues leave triage
Interactive demo
Summary
Triage is a special inbox for issues created by integrations and members outside your team. Turning it on lets you review each request before it enters your team's workflow, so your backlog stays clean.
Step-by-step guide
Step 1
Open the team menu
In the left sidebar, find your team under Your teams. Click the **Team menu** button next to the team name to open its menu.
Step 2
Open Team settings
In the menu that opens, click **Team settings**. Linear opens the team's settings overview.
Step 3
Open Triage settings
Scroll to the Workflows section of the team overview and click **Triage**. Its description reads that it helps you handle requests from outside your team, and it shows Off until you enable it.
Step 4
Turn on triage
Click the **Enable triage for this team** switch. Issues added to this team by outside members are now sent to the triage inbox first. Linear shows a "Triage enabled" message.
Step 5
Require a priority before issues leave triage
Once triage is on, the **Require explicit prioritization** switch becomes available. Turn it on if you want a priority to be set whenever an issue moves out of triage. Leave it off if you do not need that rule.
Why this matters
You get requests from people outside your team and they land straight in your backlog, mixed with planned work. Turning on triage gives you one place to review each request first, so only issues you accept join your workflow.
Frequently asked questions
What does triage do in Linear?
Triage is a special inbox for managing issues created by integrations and members outside of the team. You can review, accept or reject, and prioritize them before they are added to your team's workflow.
Which issues are sent to triage?
Issues added to the team by outside members are sent to the triage inbox first once triage is enabled.
Related guides
Continue with more step-by-step guides for getting work done.
How to set issue priority in LinearSet the priority of a Linear issue from the Properties panel, choosing Urgent, High, Medium, or Low so your team knows what to work on first.
How to create a team in LinearCreate a new team in Linear from the sidebar: give it a name, set an issue identifier prefix, and confirm. Five short steps to a separate team.
How to add attachments to issues in LinearLearn how to attach files, images, videos and links to a Linear issue, so your team has the supporting material next to the work in one place.
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